Credit Control and Billing Specialist for UK Finance Team in Sandton
Protea Global BPO t/a Shorza · Sandton, Gauteng
Overview
Protea Global BPO in Sandton is looking for a Credit Control and Billing Specialist to support a busy UK finance team. You will manage client accounts, chase overdue payments, produce accurate invoices, and resolve billing queries. This fixed term, full time role is perfect for someone with strong credit control experience who enjoys problem solving and taking ownership of accounts. Join a dynamic team and make a real impact on cash collection and DSO targets.
About the role
As a Credit Control and Billing Specialist, you will be joining Protea Global BPO in Sandton to support a busy UK finance team. Your main focus will be managing credit control and cash collection across a portfolio of UK client accounts. You will chase overdue payments, prepare accurate invoices and credit notes, process cash allocations, and monitor aged debt to meet collection and DSO targets. You will also liaise with UK Account Managers and clients to resolve outstanding queries, manage electronic billing through client portals, and maintain accurate account records.
This is a fixed term, full time position based in Sandton. The role offers a great opportunity to take ownership of client accounts and contribute to improving collection processes.
Requirements
- Strong credit control, accounts receivable or client billing experience
- Good understanding of debt collection, invoicing, reconciliations and cash allocations
- Excellent Excel skills and confidence working with large volumes of financial data
- Strong analytical and problem solving abilities
- Excellent communication skills and confidence dealing with clients and internal stakeholders
- Good organisational skills and ability to manage competing deadlines
- Experience using accounting or finance systems, Business Central experience advantageous
- Strong attention to detail and a proactive approach to managing accounts
- Reliable, adaptable and team oriented individual who takes ownership of their work
Responsibilities
- Manage credit control and cash collection across a portfolio of UK client accounts
- Chase overdue payments and ensure outstanding debts are resolved efficiently
- Prepare accurate invoices, credit notes and bespoke client billing files
- Process cash allocations, review bank receipts and follow up on missing remittances
- Monitor aged debt and work towards collection and DSO targets
- Liaise with UK Account Managers, clients and internal teams to resolve outstanding queries
- Manage electronic billing through client portals and internal finance systems
- Maintain accurate account records and provide regular updates on outstanding balances
- Support the Credit Manager with account reviews and improving collection processes
- Investigate and resolve complex billing queries and payment discrepancies
Job details
- Organisation
- Protea Global BPO t/a Shorza
- Location
- Sandton, Gauteng
- Job type
- Full time
- Experience level
- Mid
- Category
- Accounting & Finance
- Application Method
- Apply manually
Success Guide
When applying for this Credit Control and Billing Specialist role at Protea Global BPO in Sandton, make sure your CV highlights your experience with credit control, invoicing, and reconciliations. Since you will be dealing with UK clients, good communication skills are key. In your cover letter, explain how you have successfully managed debt collection and resolved billing queries in the past. If you have experience with Business Central, that is a big plus. Be ready to discuss how you handle difficult clients and meet deadlines during the interview. This fixed term role is a great chance to show your ability to take ownership and make a real impact on cash collection.
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