Contributions Manager for Retirement Funds in Midrand
Bomkazi Consulting · Midrand, Gauteng
Overview
A leading employee benefits and retirement fund administration organisation in Johannesburg is looking for a Contributions Manager to lead its Contributions Department in Midrand. If you have at least 10 years of experience in retirement fund contributions and want to ensure accurate, compliant administration while working with employers and service providers, this permanent full time role could be your next career move.
About the role
As the Contributions Manager, you will take charge of the Contributions Department, making sure retirement fund contributions are administered accurately, efficiently and in line with all relevant legislation and service level agreements. You will plan, monitor and report on the department's work while coordinating with Clients Services, the Call Centre, the Claims team, employers and external service providers.
Your typical week will involve monitoring monthly contribution cycles and ad hoc contributions, handling data maintenance and resolving client queries. You will also develop and enhance policies and procedures for the department, follow up on audit findings, and ensure that communication with employers and service providers is professional and within SLA.
Requirements
- At least 10 years of experience in employee benefits or retirement fund administration, specifically in a similar role processing retirement fund contributions and dealing with employers and external service providers
- Solid knowledge of pension funds legislation, regulations and guidelines
- Everest experience is a requirement
- Knowledge and understanding of utilisation
- Good knowledge of Microsoft Outlook, Word and Excel
- Matric certificate with Maths or Accounting
- Diploma and or B Comm degree
Responsibilities
- Manage, plan, monitor and report on the activities of the Contributions Department
- Coordinate with Clients Services, Call Centre, Claims team, employers and external service providers
- Meet production standards in terms of quantity and quality
- Liaise with employers and service providers both in writing and verbally
- Ensure email communication, internal and external, is handled professionally and within the service level agreement
- Coordinate and monitor all contributions related activities including monthly contribution cycles, ad hoc contributions, data maintenance and client enquiries
- Ensure the fund complies with and is administered according to rules, policies, legislation, administration procedures and applicable service level agreements
- Identify, develop, enhance and implement policies and procedures relevant to the contributions department
- Follow up on audit findings and recommendations
Job details
- Organisation
- Bomkazi Consulting
- Location
- Midrand, Gauteng
- Job type
- Full time
- Experience level
- Senior (10+ years)
- Education
- Diploma
- Category
- Accounting & Finance
- Application Method
- Apply online
Success Guide
This is a senior role that calls for deep experience in retirement fund contributions, so your application should clearly show your track record with processing contributions and working with employers and service providers. Highlight your Everest experience and your knowledge of pension funds legislation. In an interview, be ready to talk about how you have handled audit findings, improved procedures, and managed service level agreements. Since the role involves regular liaison with various teams and external parties, emphasise your communication skills and your ability to keep processes compliant and efficient. Tailor your CV to reflect the minimum 10 years of experience and your qualifications in maths or accounting, and make sure you have certified copies of your matric and diploma or degree ready.
How we help you prepare
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