Collections Agent at Cartrack in Gauteng
Cartrack · Gauteng
Overview
Cartrack is hiring a Collections Agent in Gauteng to recover overdue payments and negotiate repayment plans with customers and businesses. If you have 1 to 6 years of debt collections experience and a Matric certificate, this permanent role offers a chance to work in a fast-paced, growing company with training and parking provided.
About the role
As a Collections Agent at Cartrack, you will be the front line in recovering overdue payments from customers and businesses. Your day will centre on making calls, sending emails and statements, and negotiating repayment arrangements that work for both the customer and the company.
You will need to keep accurate records of every interaction, manage your accounts according to set collection strategies, and always stick to company policies and the National Credit Act. Meeting collection targets is a big part of the job, so you should be comfortable working towards goals while still treating customers fairly and with respect.
To apply, send your CV to mikateko.makhubele@cartrack.com
Requirements
- Matric (Grade 12) certificate
- 1 to 6 years of experience in debt collections
- Strong knowledge of debt collection processes
Responsibilities
- Follow up on overdue accounts by phone, email and statements
- Negotiate payment arrangements with customers
- Meet collections targets set by the company
- Maintain accurate records of all customer interactions
- Manage accounts in line with collection strategies
- Ensure compliance with the National Credit Act and company policies
Benefits
Parking space, Training, Uniforms
Job details
- Organisation
- Cartrack
- Location
- Gauteng
- Job type
- Full time
- Experience level
- Junior (1+ years)
- Education
- Matric
- Category
- Accounting & Finance
- Application Email
- mikateko.makhubele@cartrack.com
- Application Method
- Apply via email
Success Guide
When applying for this Collections Agent role at Cartrack, make sure your CV clearly shows your debt collections experience and any targets you have met in previous roles. Since the job involves phone work, highlight your communication and negotiation skills. A short cover note mentioning your knowledge of the National Credit Act and your ability to handle difficult conversations will help you stand out. Send your application to the email address provided and double-check that your contact details are correct. Good luck!
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