Client Care Administrator for Swimming School
Prosperitas Personnel · Midrand, Gauteng
Overview
Join a swimming school in Midrand as a Client Care Administrator where you will be the friendly first point of contact for clients. You will handle bookings, answer queries, send invoices, and keep daily admin running smoothly. This full time role suits someone with 2 years of customer service or admin experience who enjoys helping people and staying organised. Matric, own vehicle, and strong communication skills are needed.
About the role
Prosperitas Personnel is seeking a Client Care Administrator for a client in the swimming school sector. You will be the first point of contact for clients, providing excellent customer service while ensuring the smooth running of daily administrative and booking activities.
This is a full time, permanent position based in Midrand. You will work Monday to Friday from 09:00 to 18:00 and Saturdays from 08:00 to 13:00. The role is ideal for someone who is friendly, organised, and customer focused, with a passion for helping people and keeping things running efficiently.
Application notes: No specific application instructions were provided in the listing. Prepare your CV and be ready to discuss your customer service and administrative experience.
Requirements
- Matric (National Senior Certificate)
- Minimum 2 years of experience in customer service, reception, or administration
- Own vehicle required
- Excellent telephone manner and communication skills
- Strong organisational skills and attention to detail
- Good computer skills and confidence using email, booking systems, and administrative software
- Ability to multitask, prioritise tasks, and work efficiently in a busy environment
- Friendly, patient, and professional approach when dealing with clients
- Reliable, proactive, and able to work independently as well as part of a team
Responsibilities
- Answer incoming telephone calls and respond to client enquiries professionally and efficiently
- Assist clients with class bookings, scheduling, changes, and general queries
- Provide information regarding swimming lessons, class availability, and programmes
- Manage client communication via telephone, email, and other communication channels
- Send invoices to clients and follow up on outstanding payments
- Maintain accurate client records, booking details, and administrative documentation
- Assist with general administrative duties and support the day to day operations of the swimming school
- Build positive relationships with clients and ensure a high standard of customer care
Job details
- Organisation
- Prosperitas Personnel
- Location
- Midrand, Gauteng
- Job type
- Full time
- Experience level
- Junior (2+ years)
- Education
- Matric
- Salary
- R12k to R18k / monthly
- Category
- Customer Service
- Application Method
- Apply manually
Success Guide
This role is perfect if you enjoy working with people and keeping things organised. The swimming school environment is busy but rewarding, and your ability to stay calm and friendly under pressure will really stand out.
When applying, highlight any customer service or reception experience you have, even if it was part time or voluntary. Mention your computer skills and any booking or scheduling systems you have used. They will also want to know you have your own transport since the role is in Midrand.
In your interview, be ready to give examples of how you handled a difficult client or a busy day. Show that you are reliable and proactive. Good luck!
How we help you prepare
This employer takes applications on their own website, so you'll submit this one yourself — but SPAAN NOW gets everything ready for you first. Here's how it works:
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