Client Advisor in Hazyview at Nedbank
Nedbank · Hazyview, Mpumalanga
Overview
Nedbank is looking for a Client Advisor in Hazyview, Mpumalanga to help customers with self-service digital banking and sales. If you have 1 to 2 years of retail or banking client service experience and a diploma, this is a great chance to grow your career with a leading South African bank while helping people manage their money better.
About the role
As a Client Advisor at Nedbank in Hazyview, you will be the friendly face that helps clients understand and use digital banking solutions. Your main goal is to meet clients' sales and service needs while growing Nedbank's market share.
What you will do:
- Respond to client needs with the right service and solutions
- Educate clients on how to subscribe and service their accounts
- Guide clients on using secure, cost effective self-service channels
- Cross sell Nedbank products and facilitate the sales process
- Build and maintain strong client relationships
- Ensure clients are onboarded correctly following Nedbank's policies
- Work with internal teams to provide complete financial solutions
Application notes: You will apply on the Nedbank official careers site. For queries, contact the Nedbank Recruiting Team at +27 860 555 566.
Requirements
- Essential Qualification: NQF Level Diploma
- Preferred Qualification: FAIS Approved Qualification
- Minimum Experience: 1 to 2 years in Retail or Banking Client Service, Sales, or Relationship roles
- FAIS Affected: Yes, so you must be accredited and maintain client information
- Technical knowledge: product sales skills, sales strategies, product knowledge, customer service principles, Nedbank policies and procedures, customer relationship management
- Behavioural competencies: building customer loyalty, building trusting relationships, sales persuasion, technology savvy, planning and organizing, adaptability, applied learning
- Ability to mitigate risks and meet legislative requirements such as FICA, FAIS and Letter of Authority
Responsibilities
- Educate clients and potential clients on how to subscribe and service their accounts
- Respond to client needs by offering the right service and solution
- Build client trust and deliver value through cross selling
- Facilitate the sales process by informing clients of product features and benefits
- Document client needs analysis and provide matching product solutions
- Obtain referrals from existing clients and leads from other business units
- Keep clients informed of progress on applications, queries and requests
- Ensure clients are onboarded according to Nedbank's product strategy, policy and procedure
- Collaborate with internal stakeholders to provide complete financial solutions
- Mitigate risks and meet legislative requirements by being accredited and maintaining client information
- Report suspicious transactions to the relevant department
- Meet service excellence, teamwork and personal development goals
Job details
- Organisation
- Nedbank
- Location
- Hazyview, Mpumalanga
- Job type
- Full time
- Experience level
- Junior (1+ years)
- Education
- Diploma
- Category
- Banking & Insurance
- Posted
- 5 November 2026 (2 days ago)
- Closing date
- 12 November 2026
- Application Method
- Apply online
Success Guide
When applying for this Client Advisor role at Nedbank in Hazyview, make sure your CV clearly shows your 1 to 2 years of experience in retail or banking client service, sales, or relationship building. Highlight any diploma you have and mention if you have a FAIS approved qualification. In your cover letter, explain why you enjoy helping customers and how you have used digital banking tools yourself. Interviewers at banks often ask about how you would handle a difficult client or explain a product to someone new to banking, so prepare practical examples. Also be ready to talk about cross selling and how you build trust with customers from different backgrounds. Good luck!
How we help you prepare
This employer takes applications on their own website, so you'll submit this one yourself — but SPAAN NOW gets everything ready for you first. Here's how it works:
- Our AI tailors your CV to match this job's keywords and requirements, so it stands out to recruiters and screening systems.
- A custom cover letter is written specifically for this role — no generic templates.
- We gather the documents this job needs: CV and Diploma certificate. SPAAN NOW pulls these from your profile and packages them together, ready to attach.
- Once your application is prepared, we show you exactly how and where to apply — just follow the link to the employer and submit your ready-made CV, cover letter and documents.
- Mark it as applied under Applications to keep track, and if you're shortlisted, use AI Interview Prep to practise questions commonly asked for roles like this.
We do the hard part — tailoring and gathering everything — so applying yourself only takes a minute.
Spaan Talk
Nobody has said anything yet. Be the first.