Casual Frontshop Assistant at Dis-Chem Elarduspark, Pretoria
Dis-Chem · Elarduspark, Pretoria, Gauteng
Overview
Dis-Chem Elarduspark in Pretoria is looking for a Casual Frontshop Assistant to join their retail team. This is a temporary, part time role perfect for someone with a Grade 12 qualification and up to 6 months retail experience. You will help keep shelves stocked, assist customers, and handle payments. If you enjoy working with people and want to grow in South Africa's leading health and wellness retail chain, this could be a great fit.
About the role
As a Casual Frontshop Assistant at Dis-Chem Elarduspark, you will be the friendly face customers see when they walk into the store. Your main focus will be keeping the shelves looking great, making sure products are in date, and helping shoppers find what they need.
Day to day, you can expect to restock merchandise, check that prices and labels are correct, and process payments at the till. You will also help with stocktaking, report any damaged or expired items, and keep the storeroom neat and organised. It is a hands on role that keeps you moving and interacting with customers throughout your shift.
You will work closely with the Frontshop Leader and other team members, so being reliable and having a positive attitude matters. Dis-Chem is a big brand with over 300 stores, and they are known for investing in their people through training and career growth. If you do well here, there could be opportunities to move into more senior retail roles down the line.
Important application note: Only successful applicants will be contacted. If you have not heard back within two weeks after the closing date, please consider your application unsuccessful.Requirements
- Grade 12 / Matric or Senior Certificate is essential
- 0 to 6 months retail work experience is required
- 1 year retail experience is advantageous
- Certification in Retail Business Management is advantageous
- Basic computer skills (Word, Excel, Outlook) are advantageous
- SAP knowledge is advantageous
- Numerical skills
- Must be a South African citizen
- Must have a clear criminal record, clear credit rating, and pass MIE screening
- Driver's licence and own reliable transport is advantageous
- Must be able to work retail hours
- Strong customer service skills
- Good verbal communication skills
- Attention to detail
Responsibilities
- Ensure full ranges of products are on shelves at all times and neatly presented
- Check stock on shelves has not reached its sell by date
- Restock merchandise when needed to ensure maximum sales
- Follow up on out of stock queries from customers and ensure they are dealt with timeously
- Store and pack delivered stock or stock pulled from the storeroom in the correct space
- Ensure merchandise displays, labels and pricing are correct at all times
- Report all price discrepancies to management
- Keep the storeroom organised, neat and tidy
- Keep up to date with new product knowledge to effectively assist customers
- Handle all merchandise carefully to prevent any losses
- Transact all purchases and process payments such as cash, cards, vouchers and coupons
- Exchange merchandise for customers and accept returned goods when authorised
- Process all loyalty cards including those of accelerated partners
- Ensure cash is placed in the drop safe according to standard operating procedures
- Ensure accurate cash flow at all times
- Facilitate rotation of stock on a regular basis and adhere to Dis-Chem stock control procedures
- Report low stock levels, out of stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Assist with loading and off-loading of stock when needed
- Flatten boxes after unpacking stock and take them to the designated area
- Establish a professional relationship with customers and provide friendly, helpful assistance
- Report customer compliments and complaints to management
- Adhere to the customer turnover per hour rate as per company benchmark
- Assist with training of new and current team members
- Ensure outgoing stock and items are scanned and paid for
- Keep daily takings inside the till drawer until placed in the drop safe
- Report bad and suspicious behaviour for both staff and customers to management
- Maintain housekeeping according to Dis-Chem standards
- Adhere to Dis-Chem policies and Standard Operating Procedures
- Adhere to Health and Safety rules and regulations
- Adhere to the Dis-Chem uniform and personal appearance policy
Benefits
Training and career pathing from entry level to senior retail and operations roles, employee discounts and benefits, possibility of moving into supervisory or store management roles
Job details
- Organisation
- Dis-Chem
- Location
- Elarduspark, Pretoria, Gauteng
- Job type
- Part time
- Experience level
- Entry
- Education
- Matric
- Category
- Retail & Wholesale
- Application Method
- Apply online
Success Guide
Hi there! This Casual Frontshop Assistant role at Dis-Chem Elarduspark is a great foot in the door if you are starting out in retail. Dis-Chem is a well known brand and they really do promote from within, so this could be the first step in a longer career.
When you apply, make sure your CV highlights any customer service experience you have, even if it was just helping at a family shop or volunteering. If you have a Matric certificate, attach a copy. They also mention that a driver's licence and own transport is advantageous, so include that if you have it.
For the interview, be ready to talk about how you would handle a difficult customer or keep shelves looking neat during a busy period. They will likely ask about your availability since retail hours can include weekends and evenings. Show that you are reliable and friendly, and you will stand a good chance. Good luck!
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