Call Centre Telesales Agent at Cartrack in Rosebank, Johannesburg
Cartrack · Rosebank, Johannesburg, Gauteng
Overview
Cartrack is hiring Telesales Agents for their Rosebank call centre in Johannesburg. This is a full time on site role perfect for confident communicators with outbound sales experience who enjoy talking to customers, building relationships and hitting targets. You will sell smart mobility tech products to consumers, so if you are resilient, motivated and fluent in English plus another language, this could be your next move.
About the role
Cartrack is a world leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. They are looking for Telesales Agents to join their Call Centre team in Rosebank, Johannesburg.
As a Telesales Agent, you will reach out to potential customers to present the company's products and services, identify their needs and provide support and assistance. You will also conduct follow up activities using leads and existing customer information via phone, email and online platforms.
This is a full time on site role based in Rosebank. It is a great opportunity for individuals with strong communication skills and sales experience to join a dynamic and innovative team.
Application notes: No specific application instructions or documents were provided in the listing. Make sure your CV is up to date and highlights your outbound sales experience when you apply.
Requirements
- 2 years outbound sales experience gained in a call centre environment
- Must be able to sell to key decision makers in the B2C consumer market
- Completed Grade 12
- Fluent in English
- Strong and professional telephonic communication skills
- Prior experience as a telesales agent with a track record of achieving and exceeding targets
- Excellent persuasive communication and negotiation skills, with the ability to listen actively
- High level of customer service orientation, able to build and maintain long lasting customer relationships
- Self motivated, resilient and driven to succeed in a fast paced and ambitious environment
- Ability to manage multiple tasks and priorities, working both independently and as part of a team
- Fluency in English and at least one additional language to communicate with customers at a professional level
- Strong computer skills with proficiency in relevant software, databases and online platforms
- High school diploma or equivalent, with preference given to candidates with relevant tertiary education
Responsibilities
- Reach out to potential customers to present the company's products and services
- Identify customer needs and provide support and assistance
- Conduct follow up activities with potential leads and existing customers
- Contact customers via phone, email and online platforms
- Use leads and existing customer information to make sales calls
- Sell to key decision makers in the consumer market
- Build and nurture customer relationships
Benefits
Parking space, Training, Uniforms
Job details
- Organisation
- Cartrack
- Location
- Rosebank, Johannesburg, Gauteng
- Job type
- Full time
- Experience level
- Junior (2+ years)
- Education
- Matric
- Category
- Sales & Business Dev
- Application Method
- Apply online
Success Guide
Hi there! If you are looking at this Telesales Agent role at Cartrack, you are likely someone who enjoys talking to people and can handle a fast paced environment. Here is some practical advice before you apply.
Tailor your CV to highlight any call centre or outbound sales experience you have, even if it was short term. Mention specific numbers if you can, like how many calls you made per day or how often you hit your targets.
During the interview, expect questions about how you handle rejection, how you persuade customers and how you stay motivated. Practise a short pitch about a product you know well.
Language skills matter here. Being fluent in English plus another South African language such as isiZulu, Sesotho or Afrikaans will give you an edge when speaking to customers.
Dress professionally for the interview and show that you are reliable and ready to work on site in Rosebank. Good luck, you have got this!
How we help you prepare
This employer takes applications on their own website, so you'll submit this one yourself — but SPAAN NOW gets everything ready for you first. Here's how it works:
- Our AI tailors your CV to match this job's keywords and requirements, so it stands out to recruiters and screening systems.
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