Business Analyst at FNB, Johannesburg
FNB · Johannesburg, Gauteng
Overview
FNB is looking for a Business Analyst in Johannesburg to translate business needs into clear system requirements and help improve processes. You will work closely with business and technical teams, support solution testing, and help deliver technology projects that make a real difference. This full time role is a solid opportunity for someone who enjoys analysis, problem solving, and working across teams in a banking environment.
About the role
As a Business Analyst at FNB, you will review, evaluate, and analyse business and user needs to develop clear, actionable system requirements. You will translate business challenges into functional specifications that guide the design, development, and implementation of technology solutions.
You will collaborate with business and technical stakeholders to make sure solutions align with strategic objectives, enhance operational efficiency, and deliver measurable value. Supporting solution validation through testing and user feedback will be part of your work as you help drive continuous improvement.
Your day to day will include:
- Assessing and optimising end to end business processes to improve efficiency and customer and employee experience
- Facilitating and coordinating the end to end implementation of prioritised and approved projects
- Analysing workflows to identify improvement or automation opportunities and helping implement them
- Compiling reports that track progress and guide business decisions
- Building collaborative relationships across teams and functional lines
- Ensuring compliance to legislative and audit requirements
Important application note: Applications will not be accepted on the closing date or after, so submit your application ahead of 13 November 2026. You will apply on FirstRand's official application system.
Requirements
- Relevant qualification in business analysis, information systems, or a related field
- Experience reviewing, evaluating, and analysing business and user needs to develop system requirements
- Ability to translate business challenges into functional specifications
- Strong collaboration skills to work with business and technical stakeholders
- Experience assessing and optimising end to end business processes
- Understanding of solution validation through testing and user feedback
- Report writing and progress tracking skills
- Knowledge of legislative and audit compliance requirements
Responsibilities
- Review, evaluate, and analyse business and user needs to develop clear system requirements
- Translate business challenges into functional specifications that guide technology solution design, development, and implementation
- Collaborate with business and technical stakeholders to align solutions with strategic objectives
- Assess, analyse, and optimise end to end business processes to improve efficiencies and remove inefficient processes
- Facilitate and coordinate the end to end implementation of prioritised and approved projects
- Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation
- Support solution validation through testing and user feedback
- Compile reports that track progress and guide business decisions
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Build working relationships across teams and functional lines to enhance work delivery and collaboration
Job details
- Organisation
- FNB
- Location
- Johannesburg, Gauteng
- Job type
- Full time
- Experience level
- Mid
- Education
- Diploma
- Category
- Banking & Insurance
- Posted
- 6 November 2026 (1 day ago)
- Closing date
- 13 November 2026
- Application Method
- Apply online
Success Guide
Applying for a Business Analyst role at FNB means showing that you can bridge the gap between business needs and technical solutions. In your CV and cover letter, highlight any experience you have with process analysis, requirements gathering, and working with stakeholders. If you have examples of projects where you helped improve a process or implement a system, include them. For the interview, be ready to talk through how you approach a business problem, how you document requirements, and how you work with different teams. Remember that applications close on 13 November 2026, so get yours in early. Good luck!
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