Branch Manager (Sales & Service) at Absa in Clanwilliam
Absa · Clanwilliam, Western Cape
Overview
Absa is looking for an experienced leader to take charge of a complex branch and multiple service points in Clanwilliam, Western Cape. As a Channel Manager: Sales and Service, you will drive business growth, lead a high performing team, and champion digital innovation while making a real difference in your community. This is a full time opportunity for a commercially astute leader with a strong background in financial services sales and service.
About the role
Absa is seeking a highly motivated Branch Manager, known internally as a Channel Manager: Sales and Service, to lead a customer facing sales and service operation in Clanwilliam, Western Cape. This is a full time role for a commercially astute leader who thrives in a fast paced, regulated financial services environment and is passionate about developing people and strengthening client relationships.
What you will do:
- Lead, coach and develop a high performing sales and service team.
- Drive the achievement of sales, retention, service and profitability objectives.
- Create a culture of accountability, customer excellence and continuous improvement.
- Ensure compliance with FAIS, regulatory and governance requirements.
- Develop and execute local market growth and client acquisition strategies.
- Analyze performance trends and implement initiatives to improve business outcomes.
- Build and maintain strong relationships with clients, business partners and key stakeholders.
- Foster employee engagement and talent development within the team.
- Manage operational risk while ensuring efficient branch and service delivery operations.
Application note: Applications are handled through Absa's official careers portal. Make sure your profile and supporting documents are up to date before you apply.
Requirements
- Relevant Bachelor's Degree and/or Advanced Diploma qualification in Business, Commerce, Finance or equivalent at NQF Level 7 or higher.
- FAIS compliant with relevant regulatory requirements.
- RE5 qualification where applicable.
- Proven leadership experience within financial services, sales, banking, insurance or a related industry.
- Demonstrated success in leading teams to achieve sales and customer service targets.
- Strong understanding of risk, compliance and governance principles.
- Exceptional stakeholder management and relationship building skills.
Responsibilities
- Lead, coach and develop a high performing sales and service team.
- Drive sales, retention, service and profitability objectives.
- Create a culture of accountability, customer excellence and continuous improvement.
- Ensure compliance with FAIS, regulatory and governance requirements.
- Develop and execute local market growth and client acquisition strategies.
- Analyze performance trends and implement initiatives to improve business outcomes.
- Build and maintain strong relationships with clients, business partners and key stakeholders.
- Foster employee engagement and talent development within the team.
- Manage operational risk while ensuring efficient branch and service delivery operations.
Benefits
Continuous learning and leadership development opportunities, collaborative and purpose driven culture, rewarding environment where performance and innovation are recognized and celebrated
Job details
- Organisation
- Absa
- Location
- Clanwilliam, Western Cape
- Job type
- Full time
- Experience level
- Mid
- Education
- Bachelor
- Category
- Banking & Insurance
- Posted
- 26 October 2026 (1 week ago)
- Application Method
- Apply online
Success Guide
This is a senior leadership role at Absa, so your application should highlight more than just sales numbers. Emphasise your experience leading teams in a banking or financial services environment, your understanding of FAIS and compliance, and how you have developed people around you. The interview process will likely probe your commercial thinking and your ability to balance sales targets with risk and governance. Make sure your RE5 and FAIS compliance status are clearly stated, and have your qualifications and professional registration documents ready. Clanwilliam is a smaller town, so showing that you understand the local market and community could give you an edge. Take time to tailor your CV to the specific competencies listed, and be ready to share real examples of how you have grown a branch or service point.
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