Billing Administrator for Investor Services Operations at Absa
Absa · Johannesburg, Gauteng
Overview
Absa is hiring a Billing Administrator in Johannesburg to support accurate billing, invoicing and reconciliation for Investor Services. If you have a finance or banking qualification and some experience with reconciliations, this full time role offers a solid step into banking operations at one of Africa's leading financial groups. Bring your attention to detail and Excel skills to a team that values accuracy and controls.
About the role
As a Billing Administrator in Absa's Investor Services Operations team, you will help keep billing and invoicing running smoothly and accurately. You will validate billing information against approved fee arrangements, investigate discrepancies, and make sure queries are resolved within agreed timelines. You will also perform account and general ledger reconciliations, prepare operational reports, and maintain the records that keep audits and controls in good shape.
Day to day, you will work closely with colleagues in Investor Services, Finance, Operations and Technology. You will monitor shared mailboxes and work queues, follow up on rejected items, support new client billing setups, and help improve billing processes. This is a full time role based in Johannesburg, Gauteng.
Application note: Apply through Absa's official careers portal at the link provided. You will need to complete your application on the bank's own system.
Requirements
- Diploma or Certificate (NQF Level 6) in Finance, Accounting, Financial Management, Business Administration, Banking or a related field
- Experience in billing, invoicing, reconciliations or financial operations, preferably within Investor Services, Custody, Banking or Financial Services
- Experience in a controlled operational environment and resolving financial discrepancies will be advantageous
- Knowledge of billing and invoicing principles, account and general ledger reconciliations
- Financial controls and audit documentation understanding
- Microsoft Excel and data analysis skills
- Query resolution and stakeholder communication skills
- Attention to detail and commitment to accuracy
- Analytical thinking and problem solving
- Risk and control awareness
- Customer focus and adaptability
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Responsibilities
- Process client billing and invoices accurately and within agreed timelines
- Validate billing information against approved fee arrangements and supporting records
- Support collection of fees and accurate, timely payment of approved third party charges
- Investigate billing discrepancies, exceptions and rejected items, and escalate unresolved matters
- Support new client billing setups and amendments to existing billing arrangements
- Perform billing, account and general ledger reconciliations
- Prepare operational and management information, including NBI and exception reporting
- Maintain supporting schedules and clear evidence for complete reconciliation
- Identify aged or recurring reconciling items and support their resolution
- Maintain complete billing records for audit and compliance purposes
- Retrieve supporting documentation and audit samples when requested
- Assist with billing and reconciliation walkthroughs and resolution of audit queries
- Escalate material errors, control breakdowns and operational risks promptly
- Maintain and update billing procedures, process flows and operational checklists
- Participate in user acceptance testing of billing related system or process changes
- Monitor shared mailboxes and work queues and ensure items are actioned timeously
- Receive, investigate and resolve billing related queries from internal and external stakeholders
- Build effective working relationships across Investor Services, Finance, Operations, Technology and client facing teams
Job details
- Organisation
- Absa
- Location
- Johannesburg, Gauteng
- Job type
- Full time
- Experience level
- Entry
- Education
- Diploma
- Category
- Accounting & Finance
- Posted
- 6 November 2026 (1 day ago)
- Application Method
- Apply online
Success Guide
When you apply for this Billing Administrator role at Absa, make sure your CV clearly shows any billing, invoicing or reconciliation work you have done. Even small examples help, like handling cash ups, reconciling accounts, or using Excel to track payments. Absa is a big bank, so show that you understand why accuracy and controls matter. Have your diploma or certificate and academic transcript ready to upload. In an interview, they may ask how you spot a billing error or how you handle a query from a client or colleague. Prepare a simple example of a time you solved a discrepancy or met a tight deadline. Also mention your Excel skills and any experience with financial systems. Absa values inclusion, so be yourself and let your attention to detail shine through.
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