Assistant Store Manager at Clicks Pinewalk Centre, Pinetown
Clicks Group Limited · Pinewalk Centre, Pinetown, KwaZulu Natal
Overview
Clicks is looking for an Assistant Store Manager to help run their Pinewalk Centre store in Pinetown. If you enjoy retail, leading a team and driving sales, this permanent role offers a solid step up in store management. You will support the Store Manager with daily operations, stock, staff scheduling and customer service. Grade 12 with Maths and English at 50% plus a retail or business qualification is essential, along with at least 1 year of assistant store management experience.
About the role
This is a great opportunity for someone who is passionate about retail and wants to grow their management career with one of South Africa's leading health and beauty retailers. As Assistant Store Manager, you will work closely with the Store Manager to keep the Pinewalk Centre store running smoothly, drive sales and make sure customers keep coming back.
What you will be doing:
- Helping drive sales through promotions, cross-selling and awesome customer service
- Managing stock, expenses, shrinkage, housekeeping and admin tasks
- Making sure in-store displays and visual merchandising meet the brand standards
- Motivating and directing staff to hit their targets and performance goals
- Assisting with daily staff scheduling in line with the labour model
- Running customer service initiatives and increasing club card sign ups
- Handling weekly time and attendance plus employee records for HR
Good to know: Only applicants who meet the minimum requirements will be contacted. This position will be filled in line with Clicks' Employment Equity plan, and people with disabilities are encouraged to apply.
Requirements
- Grade 12 with Maths 50% and English 50% (essential)
- Relevant Retail or Business Management qualification (essential for external applicants)
- Degree in Retail or Business Management (desirable)
- Minimum 1 year experience as an assistant store manager in retail or FMCG, or successful completion of the Clicks Trainee Store Management Programme
- Financial management experience including budgets, profit and loss statements and financial ratios
- Understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management
- Knowledge of labour legislation and IR practices
- People management and competency based interviewing knowledge
- Numeracy, planning, organising and problem solving skills
- Strong customer orientation and computer literacy
Responsibilities
- Support the Store Manager to meet sales, profit and compliance targets
- Drive sales by executing promotional activities and cross-selling and up-selling initiatives
- Deliver superior customer service across the store team
- Manage operational activities including expenses, stock, shrinkage, housekeeping and admin
- Execute in-store visual merchandising to meet brand and promotional standards
- Motivate and direct staff to achieve their targets and performance goals
- Manage the store in the absence of the Store Manager
- Maintain the daily work schedule in line with labour policy and the relevant labour model
- Execute customer service initiatives to drive loyalty and club card participation
- Complete weekly time and attendance and submit employee records to HR
- Live and drive the company values to make Clicks the customer's first choice health and beauty retailer
Job details
- Organisation
- Clicks Group Limited
- Location
- Pinewalk Centre, Pinetown, KwaZulu Natal
- Job type
- Full time
- Experience level
- Junior (1+ years)
- Education
- Diploma
- Category
- Retail & Wholesale
- Application Method
- Apply online
Success Guide
Hi there! If you are applying for this Clicks Assistant Store Manager role, make sure your CV clearly shows your retail or FMCG experience and any time you helped manage a team or handle stock and finances. Clicks loves people who understand customer service and can lead a team to hit sales targets.
When preparing for the interview, think of real examples where you improved sales, solved a staff issue or helped a customer. They may also ask about labour laws and how you handle schedules, so brush up on the basics.
Remember to attach your Grade 12 certificate and your retail or business qualification. If you do not meet the minimum requirements, they will not contact you, so double check before you apply. Good luck, you have got this!
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