Assistant Store Manager at Clicks Beaufort West
Clicks Group Limited · Beaufort West, Western Cape
Overview
Clicks is looking for an Assistant Store Manager in Beaufort West to help drive sales and keep the store running smoothly. You will support the Store Manager with daily operations, staff motivation, stock control and customer service. If you have retail management experience and a passion for service excellence, this permanent role in the Western Cape could be your next step.
About the role
As Assistant Store Manager at Clicks Beaufort West, you will support the Store Manager in running a busy health and beauty store. Your focus will be on driving sales, building customer loyalty and making sure the store meets its targets.
What you will be doing:
- Help the team hit sales and profit targets by running promotions and encouraging cross selling and up selling.
- Manage day to day store operations including expenses, stock, shrinkage, housekeeping and admin.
- Make sure visual merchandising and promotional displays meet brand standards.
- Support and motivate staff, and step in to manage the team when the Store Manager is away.
- Assist with daily work schedules to ensure each department is properly staffed.
- Deliver excellent customer service and drive club card participation.
- Attend to admin tasks like weekly time and attendance and employee records for HR.
Requirements
- Grade 12 with Maths 50% and English 50%
- Relevant Retail or Business Management qualification (for external applicants)
- Minimum 1 year experience in an assistant store management role in a retail or FMCG store operations environment, or successful completion of the Clicks Trainee Store Management Programme
- Financial management experience with budgets, profit and loss statements and financial ratios
- Understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of labour legislation and IR practices
- People management and competency based interviewing skills
- Numeracy skills, results driven and target focused
- Planning, organising and problem solving skills
- Strong customer orientation and good communication skills
- Computer literacy
- Degree in Retail or Business Management is desirable
Responsibilities
- Drive and maximise sales through promotional activities and cross selling or up selling initiatives.
- Execute operational activities including expense control, stock management, shrinkage control, housekeeping and administration.
- Implement in store visual merchandising to meet promotional and brand presentation standards.
- Support the Store Manager with staff motivation, direction and performance management.
- Maintain daily work schedules in line with labour policy and the store labour model.
- Run customer service initiatives that improve the customer experience and club card participation.
- Complete administrative duties such as weekly time and attendance and employee records for HR.
- Live and drive the company values to make the brand the customer's first choice for health and beauty.
Job details
- Organisation
- Clicks Group Limited
- Location
- Beaufort West, Western Cape
- Job type
- Full time
- Experience level
- Junior (1+ years)
- Education
- Matric
- Category
- Retail & Wholesale
- Application Method
- Apply manually
Success Guide
This role is a great chance to grow your retail career with one of South Africa's biggest health and beauty retailers. To stand out, highlight any experience you have with stock control, cash handling, or leading a small team. The interview will likely test your customer service mindset and how you handle pressure during busy shifts. Make sure your CV shows your Grade 12 results clearly, especially Maths and English. Also include your retail or business management qualification if you have one. Clicks values people who can motivate a team and keep things organised, so bring examples of times you solved a problem or improved a process. It is also useful to mention any cashier or supervisor experience. This is a 45 hour, 6 day contract, so be ready to talk about your flexibility. Good luck!
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