Administrator: Cash Control Claims at Capitec in Century City
Capitec · Century City, Western Cape
Overview
Capitec is hiring an Administrator for Cash Control Claims in Century City, Western Cape. If you have at least 2 years of admin experience and want to grow in the banking world, this role offers hands on work supporting a key operations unit. You will need a Grade 12 certificate and a clear criminal and credit record. Bring your energy, attention to detail and love for service to a bank that is serious about its people.
About the role
Capitec is looking for an energetic and self motivated Administrator to join the Cash Control Claims team in Century City. In this role you will provide administrative support to the business unit, making sure everything runs smoothly while sticking to agreed service levels and company policies.
You will work in a banking operations environment where accuracy and compliance matter. Day to day tasks include processing and managing claims related to cash control, liaising with third party providers, keeping records up to date and communicating with internal teams. You will follow strict procedures around FICA and NCA requirements, so a careful approach is essential.
The role involves using Capitec's internal banking systems and working with MS Word, Excel and Outlook. Strong planning and coordination skills will help you juggle multiple tasks while maintaining high attention to detail.
Important application note: You need to complete a short online assessment on Capitec's careers page before you can finalise your application. There are two steps: first click through to see what life at Capitec is about and complete the assessment, then submit your application on the official site. Applications are only accepted through Capitec's own system, not via email.
Requirements
- Minimum of 2 years relevant working experience in a banking, administration or retail administration environment
- Grade 12 National Certificate or equivalent vocational qualification
- A relevant tertiary qualification in Accounting, Management Accounting or Finance is an advantage
- Knowledge of general office systems
- Understanding of banking environment regulations such as FICA and NCA
- Computer literacy in MS Word, MS Excel and MS Outlook
- Strong communication skills
- Business writing skills
- Planning, organising and coordination skills
- Attention to detail
- Clear criminal and credit record
Responsibilities
- Provide administrative support to the Cash Control Claims business unit according to agreed service level agreements
- Process and manage cash control claims in line with policy and procedure frameworks
- Liaise with third party providers as required by the role
- Maintain accurate records and documentation using Capitec's banking systems
- Use MS Word, Excel and Outlook to compile reports and communicate with stakeholders
- Ensure adherence to FICA, NCA and other relevant banking regulations
- Coordinate tasks and plan work effectively to meet deadlines and service levels
- Communicate with internal teams and external parties to resolve claims queries
Job details
- Organisation
- Capitec
- Location
- Century City, Western Cape
- Job type
- Full time
- Experience level
- Junior (2+ years)
- Education
- Matric
- Category
- Administration & Office
- Posted
- 3 November 2026 (4 days ago)
- Application Method
- Apply online
Success Guide
Applying to Capitec for this Administrator role is a two step process, so do not rush it. First visit the careers page and complete the short assessment they mention. Only after that should you submit your application on the official Capitec site. When you prepare your CV, highlight any banking or admin experience where you handled claims, cash or financial paperwork. If you have worked with FICA or NCA rules before, mention it clearly. At interview, expect questions about how you stay organised and how you handle pressure when there are deadlines. They will also check that your criminal and credit records are clean, so be ready for that. Show your energy and your attention to detail, because those are the qualities Capitec is looking for in this team.
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