Administration Clerk at Namaqua Wines, Gqeberha
Namaqua Wines · Gqeberha, Eastern Cape
Overview
Namaqua Wines is looking for an Administration Clerk to join their Gqeberha branch. You will support the National Administration Manager with sales order processing, customer queries, and general office admin. If you have at least 2 years of admin experience, strong computer skills, and live in Gqeberha, this permanent full time role could be a great fit. You will work in a busy FMCG environment where accuracy and teamwork matter.
About the role
Namaqua Wines is hiring an Administration Clerk for their Gqeberha (Port Elizabeth) branch. In this role, you will report to the National Administration Manager and help keep the branch running smoothly by handling sales orders, customer queries, and day to day office administration.
What you will do:
- Capture and process all sales orders accurately
- Resolve failed CRM orders so they integrate or get captured manually on Sage
- Print CRM return slips and add them to trip sheets for warehouse collections
- Generate picking lists after orders are captured
- Handle customer queries about orders and deliveries, including INET customers and proof of payment
- Attend to customer counter sales
- File proof of delivery notes and store them on Doc-IT, following up on outstanding PODs weekly
- Assist with getting updated liquor licenses from customers
- Provide weekly feedback on the credit note report
- Submit PDF invoices for SAB groups through the relevant channels and update reports
- Compare PO prices to Sage prices and flag differences to the KAM
- Ensure daily transactions are updated (SDH, invoices, SRH, credit notes)
- Clear listings for month end and stock takes
- Give daily feedback on open sales orders
- Assist team members when needed or when they are on leave
- Prepare month end figures and handle other duties as required
Application note: Preference will be given to candidates who live in Gqeberha (Port Elizabeth). Make sure your CV clearly shows your administration experience and computer skills.
Requirements
- Matric or Grade 12 Certificate
- At least 2 years of experience in administration
- Above average computer literacy
- Intermediate experience with Excel spreadsheets
- Advanced Adobe Acrobat skills for reporting
- SAGE X3 experience is preferential
- No criminal record
- Own reliable transport
- Preference will be given to candidates who reside in Gqeberha (Port Elizabeth)
- Strong time management, assertiveness, initiative, numerical skills, and attention to detail
- Basic accounting, record keeping, and general administration skills
- Analytical, critical thinking, planning, and organisational skills
- Ability to work under pressure and driven for results
- Good interpersonal and communication skills, and a team player
Responsibilities
- Capture and process sales orders
- Resolve failed CRM orders and ensure integration or manual capture on Sage
- Print CRM return slips and add to trip sheets for warehouse upliftment
- Generate picking lists after order capture
- Handle customer queries on orders and deliveries, including INET customers and proof of payment
- Attend to customer counter sales
- File proof of delivery notes and store on Doc-IT
- Follow up on outstanding PODs from the warehouse weekly
- Assist in getting updated liquor licenses from customers
- Give weekly feedback on the credit note report
- Submit PDF invoices for SAB groups and update reports
- Compare prices on PO to Sage and communicate differences to KAM
- Ensure all transactions are updated daily (SDH, invoices, SRH, credit notes)
- Clear listings for month end and stock takes
- Provide daily feedback on open sales orders
- Assist team members when necessary or on leave
- Prepare month end figures
- Perform other duties as required by the National Administration Manager
Benefits
Company laptop, employee discount, cellphone allowance, training, company car, paid annual leave, car allowance, incentives
Job details
- Organisation
- Namaqua Wines
- Location
- Gqeberha, Eastern Cape
- Job type
- Full time
- Experience level
- Junior (2+ years)
- Education
- Matric
- Category
- Administration & Office
- Application Method
- Apply manually
Success Guide
This is a solid opportunity if you are organised and enjoy keeping things running behind the scenes. Namaqua Wines is a well known name in the beverage industry, and this role gives you a foot in the door at their Gqeberha branch. Since they prefer local candidates, highlight in your CV that you live in Gqeberha and have your own transport. Make sure you can speak confidently about your Excel and Sage experience, as these are key for the role. If you have worked with order processing or CRM systems before, mention that too. A clean criminal record and a matric certificate are non negotiable, so have those documents ready. The team values accuracy and teamwork, so show them you are reliable and detail oriented.
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