Accounts Receivable & Billing Specialist (Remote, US Healthcare Client)
Gibor Group · Remote, South Africa · Remote
Overview
Gibor Group is hiring a fully remote Accounts Receivable & Billing Specialist to support a US healthcare client. You will manage complex billing and payment processes, investigate discrepancies and take real ownership of the AR function. If you have solid AR fundamentals, strong problem solving skills and the confidence to work independently, this 30 to 35 hour per week role offers direct training from the business owner. Healthcare billing experience is a bonus but not required.
About the role
This is a full time remote role supporting a US based healthcare client from South Africa. You will manage the end to end accounts receivable and billing process, making sure everything is accurate, efficient and processed on time.
What you will be doing:
- Manage billing workflows, payment cycles and payment allocation
- Investigate discrepancies and find the root cause of payment delays
- Track outstanding balances and follow up on unresolved items
- Use Visiting Aid software to support billing and related processes
- Work closely with the owner, Hannah, who will provide training and guidance
- Assist with Accounts Payable tasks when needed
You must be available for at least four hours of daily overlap with US business hours, ideally during the US morning. This role is not for someone who needs constant direction. The client wants someone proactive who can learn the function, take control of it and continuously improve how it works.
Requirements
- Proven experience in Accounts Receivable, billing or a closely related accounting or finance role
- Strong understanding of billing procedures, payment processing, reconciliations and the accounts receivable cycle
- Ability to understand complex financial workflows and how individual processes connect
- Strong analytical and problem solving skills with the ability to investigate issues independently
- High financial and systems aptitude and confidence to learn new software quickly
- Self starter mentality with a strong sense of accountability and ownership
- Proactive approach to learning and the confidence to ask questions and suggest improvements
- Strong communication skills and ability to engage confidently with the business owner and stakeholders
- Excellent attention to detail and organisational skills
- Ability to work independently in a remote environment without constant supervision
- Availability for at least four hours of daily overlap with US business hours, ideally during the US morning
- Healthcare billing, medical billing or healthcare accounts receivable experience is advantageous but not essential
- Experience with Visiting Aid or similar healthcare billing software is advantageous
Responsibilities
- Manage the end to end accounts receivable and billing process
- Develop a thorough understanding of billing workflows, payment cycles, payment allocation and backend processes
- Monitor outstanding accounts and investigate discrepancies to identify root causes of payment delays
- Track payments and outstanding balances and follow up on unresolved items
- Understand how different processes and systems interact and identify gaps and opportunities for improvement
- Investigate complex billing and payment issues using sound judgement and creative problem solving
- Take ownership of AR workflows and follow issues through to resolution without constant supervision
- Actively participate in training and demonstrate the ability to learn complex processes quickly
- Work closely with the owner to understand procedures and improve operational efficiency
- Assist with Accounts Payable tasks when required
- Use Visiting Aid software to support billing and related processes
- Maintain accurate financial records and provide visibility into outstanding balances and payment statuses
Benefits
Fully remote work, flexible scheduling during the day, direct guidance and training from the business owner, 30 to 35 hours per week
Job details
- Organisation
- Gibor Group
- Location
- Remote, South Africa (Remote)
- Job type
- Full time
- Work arrangement
- Remote
- Experience level
- Mid
- Category
- Accounting & Finance
- Application Method
- Apply online
Success Guide
This role is fully remote and supports a US healthcare client, so you will need to be comfortable working independently and managing your own time. When you apply, highlight any hands on AR or billing experience you have, especially where you investigated problems and saw them through to resolution. If you have used billing software or worked with healthcare payments, mention it even if it was brief. The client values initiative and accountability, so show examples of times you took ownership of a process or improved the way something worked. Prepare to discuss how you handle complex reconciliations and what you do when a payment does not come through. Also be ready to explain how you stay organised when working remotely and how you manage the required US hours overlap. Being proactive and asking good questions during training is a big part of this role.
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