Academic Systems Specialist at University of Mpumalanga, Mbombela
University of Mpumalanga · Mbombela, Mpumalanga
Overview
The University of Mpumalanga is looking for an Academic Administrative Systems Specialist to help run and improve student administration systems at an institutional level. Based in Mbombela, this senior role suits someone with deep ITS system knowledge and a passion for streamlining academic processes and driving innovation projects.
About the role
Join the University of Mpumalanga as an Academic Administrative Systems Specialist, where you will support the Deputy Registrar Academic Administration in keeping student administration systems running smoothly across the institution. Your work will directly improve how students experience academic administration, from records management to system integrations.
You will lead student system projects, optimise academic administration processes, and engage with stakeholders to ensure efficient service delivery. This is a hands-on role for someone who understands the higher education landscape and enjoys solving complex system challenges.
Key focus areas include:
- Managing and innovating student systems
- Overseeing academic administration and records management
- Driving process optimisation across the institution
- Engaging with stakeholders and providing client support
- Ensuring compliance with policies and regulations
Application note: Candidates who meet the minimum requirements are invited to apply. Remuneration will be commensurate with the level of the position. People with disabilities are encouraged to apply. Closing date: 8 November 2026.
Requirements
- M+4 (Honours) in Information Systems, ICT, Data Science, or a related field
- Minimum seven (7) years relevant working experience
- At least three (3) years experience in information systems, systems support, or business process support within higher education or a similar environment
- Extensive knowledge of the ITS student system
- Understanding of SAQA processes
- Experience in data analytics, process optimisation, and knowledge of system integrations is advantageous
- Advanced knowledge of the student ITS system and HEDA/JASPER (or equivalents) is advantageous
- Experience in process mapping
- Proven track record in leading projects and managing student administration operations
- Strong computer and management skills
- People orientated, hard working, responsible, reliable, creative, and innovative
- Attributes of transparency, integrity, and teamwork
Responsibilities
- Manage and innovate student administration systems at institutional level
- Oversee academic administration and records management
- Optimise processes to improve efficiency and effectiveness
- Engage with stakeholders and provide client support
- Ensure compliance with policies and implement them across student systems
- Lead innovation projects that drive institutional effectiveness
- Perform any other duties as delegated by the Line Manager
Job details
- Organisation
- University of Mpumalanga
- Location
- Mbombela, Mpumalanga
- Job type
- Full time
- Experience level
- Senior (7+ years)
- Education
- Honours
- Category
- Administration & Office
- Closing date
- 8 November 2026
- Application Method
- Apply manually
Success Guide
This role is a great fit if you already know the ITS student system inside out and want to make a real impact at a growing university. When you apply, highlight your hands-on experience with ITS and any process improvement projects you have led. The panel will likely ask about how you have handled system integrations and stakeholder buy-in, so prepare concrete examples. Also show that you understand SAQA processes and the higher education environment. It is a senior position, so bring a track record of managing projects and working with academic records. Good luck!
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