5-Star Luxury Boutique Hotel General Manager, Western Cape
Leaders Personnel · Western Cape
Overview
Leaders Personnel is looking for a seasoned General Manager to take the reins at a 5-star luxury boutique hotel in the Western Cape. This is a senior leadership role for someone with a solid background in high-end hospitality and a stable work history. If you have experience running luxury hotel operations and want to lead a top-tier team in one of South Africa's most beautiful destinations, this opportunity is worth exploring.
About the role
Leaders Personnel is recruiting a General Manager to oversee the complete operation of a 5-star luxury boutique hotel in the Western Cape. This is a senior, permanent, full-time position suited to an experienced hospitality leader who has managed similar high-end properties.
As General Manager, you will be responsible for the overall success of the hotel, from guest experience and service standards to financial performance and team leadership. You will work closely with department heads to maintain the property's 5-star rating and ensure every guest leaves with a memorable experience.
To apply, make sure your CV clearly shows your luxury hotel management experience and a stable work history. Only candidates with a similar background will be considered.
Requirements
- Proven experience as a General Manager or in a senior management role at a 5-star or luxury hotel
- Must come from a similar luxury hospitality background
- Stable and consistent work history
- Strong leadership and team management abilities
- Solid understanding of hotel operations, guest relations and financial management
Responsibilities
- Run the day to day operations of a 5-star luxury boutique hotel in the Western Cape
- Maintain and uphold 5-star service standards across all departments
- Lead, manage and mentor the hotel management team and staff
- Oversee guest experience to ensure consistently high levels of satisfaction
- Manage budgets, financial performance and cost controls for the property
- Ensure the hotel complies with all relevant regulations and brand standards
Job details
- Organisation
- Leaders Personnel
- Location
- Western Cape
- Job type
- Full time
- Experience level
- Executive
- Category
- Hospitality & Tourism
- Application Method
- Apply manually
Success Guide
This is a big one. General Manager roles at 5-star luxury hotels do not come around every day, so if you have the right background, it is worth putting real effort into your application.
Your CV needs to do two things: show that you have managed a luxury or 5-star property before, and show that you stick around. The listing specifically mentions a stable work history, so make sure your dates line up and gaps are easy to explain.
In an interview for a role like this, expect questions about how you handle difficult guests, how you keep staff motivated, and how you balance luxury standards with financial targets. Have real examples ready from your past roles. If you have experience in boutique hotels specifically, highlight that. Good luck, this could be a career-defining move.
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